We are committed to respecting your privacy and keeping your information safe. Our easy-to-read privacy policy is printed below.
compare-stairlifts.com only uses the personal data which you provide to supply your guide price and allow verified Irish stairlift suppliers to provide your quotation.
We will advise you which companies will be providing quotes via email and we may also telephone you. We may also verify your request and telephone number by SMS and email message. You will then be contacted directly by the companies using telephone, post, SMS & email communications.
If you have requested specific company and product information from our website you will be contacted directly by the companies using telephone, post, SMS & email communications.
We do not otherwise send your personal data to any third party at any time save where we are under a legal obligation to do so or where you make a complaint about us or where otherwise indicated in this privacy policy or our related cookies policy.
The Controller’s representative for the purposes of data collected about European Union citizens under Article 27 of the GDPR is Ms Elena Riazanova. European Union citizens may contact her at: Calle Jaime Segarra 41, 1, Alicante, Spain or at info@quick-gdpr.co.uk.
What personal data do we collect?
The personal data we collect is primarily that which you provide us in completing our enquiry form. We may collect information about the web browser or mobile device that you use to view our website, but we do so only for statistical purposes.
How do we use your data to obtain your guide price and quote?
In order to provide our services to you we need to collect and process personal data about you and disclose that personal data to a number of third party stairlift suppliers. As previously indicated to you when you first gave us your data, by using our website you are consenting to our doing so. There is no statutory requirement on you to provide this personal data. However, this personal data is necessary to enable us to arrange to provide you with the quotations and services that you have requested.
We only collect the personal data which we believe is necessary for us to arrange to provide these quotations and services. All personal data is held in strictest confidence and used only for the purposes of arranging the provision of the quotations and services you have requested, subject to certain exceptions as described in this privacy policy.
We may also disclose your personal information to third parties to whom we may be considering selling or who may be considering buying the whole or part of our business or assets.
Use of Third Party Service Providers
We use various third party companies to assist us in storing and processing your data. Those companies, a brief description of the nature of the services which they provide to us and a link to their privacy policies are as follows:
Further information concerning third parties to whom we pass your data when you use our website can be found in our cookies policy.
How do I opt out?
You have the right, in certain circumstances, to require us to remove the data we hold about you. This is commonly known as “The Right to be Forgotten”. In any event we remove unnecessary data as indicated in the section “How Long do you Keep my Data” below.
To exercise this right or for any other purpose, please contact us:
Please be aware that we will need to keep some, if not all, of your data in order to comply with laws including those related to our contract with you and the third party stairlift suppliers.
How do third party stairlift suppliers use your personal data?
We pass data to third party stairlift suppliers only so that they may contact you directly to discuss your requirements and arrange a survey to help provide your quotation. Third party suppliers will invariably collect additional data about you (for example where they survey or obtain information about your home) and should communicate their own data protection policy to you. If you do not want to receive communications from those third parties, you will need to opt out directly with those third parties.
What communications will you receive from us?
Service Communications — After completing an application online via our website, you agree that you will receive a series of initial emails from us. These emails will confirm you have used our website and which companies will provide quotations. We may also contact you by telephone and SMS. You cannot opt out of receiving these service communications, since we need to send them in order to provide you with the information about the quotations and services you have requested.
Our Outbound Calls — As part of our service, we may contact you by telephone to confirm your enquiry, clarify your requirements, or ensure we connect you with the most suitable partner companies. These calls may be recorded for training, quality and monitoring purposes.
Future Services — We may use your information to keep you informed about current and new products, services, offers and promotions which may be of interest to you. You can opt out of receiving these at any time:
How long do you keep my data?
Unless there are exceptional legal reasons for keeping your data for longer, we do not keep your personal data on record for more than seven (7) years. This is to allow for the normal contract law limitation period.
Your Rights
Under GDPR and Irish data protection legislation, you have a number of rights:
- Right to erasure (“Right to be Forgotten”) — see “How do I opt out” above.
- Right of access — to request a copy of the data we hold about you.
- Right of correction — to correct inaccurate data we hold about you.
- Right to data portability
- Right to withdraw consent to our processing your personal data at any time.
- Right to complain to the Data Protection Commission (DPC) Ireland at www.dataprotection.ie.
To exercise any of these rights please contact our Data Protection Co-ordinator at dataprotectioncoordinator@leadadvisorycompany.com.
We process your data to comply with the actual and possible contractual obligations which we owe to you and others. We do not make decisions using automated logic other than to match your Eircode with suppliers in that county area.
Use of Cookies
In common with the majority of comparable internet trading companies we use cookies on our website. You can find more about how we use cookies and opting out at our cookies policy.
Email Communications
You should be aware that where you send us information by email we have no control over how that email is transmitted. In particular it may be routed through third party servers. We cannot accept responsibility if the information in that email is accessed in an unauthorised manner during the transmission process.
We reserve the right to make updates and modifications to this policy from time to time. Please ensure you check this policy each time you access or use this website. Last updated: April 2026.
